Beechglen Development Inc.
3862 Race Road - Cincinnati, Ohio 45211 - (513) 922-0509 - Fax (513) 347-2834

The online home of the company bringing you quality HP hardware and software support


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Testimonials

Our service speaks for itself…

"This is to let you know what I had successfully expand /tmp file system as described below. The three commands listed were exactly what I've used for the expansion.

Thank you for your confirmation and I've always enjoyed support from Beechglen. You guys are GREAT!"

Tim Tsao, EDS, January 17, 2008


"I want to thank you and Steve for helping us out last night - this morning with our disk array issues. We are currently processing jobs and will be watching the disks for any signs of trouble.

Again, thanks for being responsive to our needs."

Chad Rismiller, Crane Pumps & Systems, November 30, 2007


"I installed the patches Today. I just wanted to let you know that your instructions that were included with the tape were excellent. They were the easiest to understand and most complete than any other update that I have done in my 21 years of performing them. Thanks for all of your help on this."
Bob Jecks, Barjan LLC, September 4, 2007


"We wanted to thank you for your support and help with this case. YOU AND YOUR TEAM ARE GREAT!!!"
Mary Burress, Levenger, July 21, 2007


"Just wanted to let you guys know that the disk upgrade/reload went extremely well. Thanks again for all of the assistance. You guys rock! "
Rick Canter, Prince George's County Public Schools, July 10, 2007


"Thanks to you & your staff/co-workers for providing us with superb support; it's a privilege to work with all of you. It's a comfort to know Beechglen's expertise surpassed our expectations.

Virtually every member of Beechglen with whom I've had contact has been wonderful (and if I miss anyone, blame the aging process). Right from the start, Mike was great - patient beyond belief. Ed was extremely impressive picking up the on call coverage - the transition was seamless. John's presence was invaluable - his documentation & communication were critical assets for the process.

Many thanks to the whole group !

(breathing WAY easier nowadays)"

Sue Swartz, Sparrow Health System, June 15, 2007


"Our D/R test was a success. Just wanted to thank you guys for preparing, and assisting me in the D/R process. It wouldn't have been successful without your help. "
Joe Duran, Casual Male Retail Group, March 28, 2007


"Thanks for all your great support with this. This is a fine example of why we keep renewing our contract with Beechglen each year and plan to keep on doing so."
Ken Hansche, Virtua Health, February 14, 2007


"Just a followup on the support call of earlier. The drive was replaced and mirror rebuilt without issue. We did issue the replacemirrvol command again after the drive was replaced. Thanks again for your assistance, you guys are always top notch"
JP Lagger, Lucas County Ohio, February 9, 2007


"I would like to thank you and on behalf of HVMA and McKesson thank you for your excellent support in assisting me with diagnosing our disk failures of December 15th. Your expertise helped me coordinate recovery efforts in diagnosing and recovering a very old and distressed HP3000 server environment!"
Phil Hardy, McKesson - HVMA, December 19, 2006


"I wanted to let you know that our HP system has been working great so far without incident. I want to thank you for efforts last night and prior. You helped keep things moving along by presenting us with options in our time of need."
Eric Holland, Diamond Foods, October 14, 2006


"I wanted to let you know that I have been very pleased with the service received. Steve has been excellent."
Larry Morgan, Multi-Color Corporation, September 27,2006


"Ed was an incredible help for the install of the last array. Everything went by the book with no problems at all. Please thank him again for me. "
Doug Swahl, Quadratec, August 14, 2006


"You rock! Thank you so much. I swear you guys are the best support we have ever had. Head and shoulders above HP."
Carolyn Vertula, Osram Sylvania Products, March 18, 2006


"Thanks again to Ed and your staff at Beechglen. Our system is up and running. As always, you all are right on the money."
Luke Prindle, Wright Patterson Credit Union, March 14, 2006


"I just wanted to say that your people are EXTREMELY knowledgeable and helpful. My background is Windows servers with some Unix, so anytime I have problems with the HP3000 I usually have to ask for assistance. Your support engineers always solve the problems quickly and courteously. Thanks for being there!"
Mike Coleson, Sawyer County Wisconson, March 3, 2006


"Thank you for the excellent job of planning and installing the added disc to the HPe3000. Your research ensured a smooth add of the new disc units. We appreciate the success and the partnership. Thank you!"
Mike Fickett, PetEdge, January 23, 2006


"Thanks…That’s two times this week you saved the day!!! You Rock.”
Dave Vogt, Miller Compressor, May 04, 2005


“I want to thank you and John for the fantastic support we received yesterday in getting our system up and running. Your step by step guidance and the spares you provided us were a godsend. I don't want to even think about how long it might have taken with our previous support provider.”
John McCormac, NVI Mining Ltd., April 26, 2005


“Thank you so much for the extra work you did in getting us up and running. You always have the right answers when we have the weird questions. We get better support from Beechglen than we ever did with HP.”
Wesley Payne, The Richards Group, April 18, 2005


“I would like to thank Beechglen for the great and quick response over the weekend […] I definitely appreciate the awesome service we are getting from Beechglen.”
Tony Nicolas, Aquascape Designs, April 11, 2005


“Once more you really came through for us. I swapped the card out with no problems and configured it correctly, thanks to the parameters and the hardware tips that you sent.”
Charles Clowes, Centre Daily Times, November 21, 2004


“I worked with your tech support (John) on Friday to repair a Mirror set (hard drive had failed). John was an excellent resource, and my issue was resolved quickly. Thanks.”
Glenn Salberg, Engelhard, October 29, 2004


“We want to thank Beechglen, and Doug in particular, for the support we received during our recent System Outage. As usual your support was of a quality superior to that we receive from other vendors. Without Doug's knowledge and willingness to go beyond the normal call of duty, we might still be striving to get the system operational. Again, THANK YOU!!!!!!”
Steve Pattison, SV Minerals, October 7, 2004


“A big thanks to John for solving my MAILNM problem. As usual he was right on.”
Butch Ocheltree, Penford Products, April 21, 2004


“Over the past week in particular I've had to call for support on a variety of issues. Each time, regardless of the time I call, I receive courteous, knowledgeable, and thorough service from different members of the Beechglen team. I want to express my appreciation for the responsiveness and help each time.”
Bill Perlack, Genlyte, April 16, 2004


“Just wanted to say thanks again for your help yesterday! Your investigative nature and knowledge of mpe is outstanding, and it's always a pleasure working with you.”
Karen Gudobba, Trinity Health, March 25, 2004


“A brief note and a big thank you for your support on Saturday, 8-16-03. Greg was extremely fast to respond, and then put me on the right track. The question I posed to him was concerning errors I was getting from BackPack, our 3rd party backup utility. This didn't phase Greg in any way and he had me up and running (restoring) in about a half hour after I documented and executed his suggested solution.”
John Penney, Pierce County, September 18, 2003


“I just wanted to take a moment and let you and all of your staff at Beechglen know how much I appreciate the support your business provides. As an IT manager of a small shop I have quite a number of challenges that I encounter on a daily basis keeping the data flowing and trying to improve our business through the use of technology. October 30, 2003 was our 8th year with your business and that is testimony by itself of our satisfaction with your support. Time and again I have relied on your business to support us in mission critical situations and have been pleased with the results! When it comes to your team I have found that no matter who I get on a call and no matter what day of the week or time of the call I can expect the highest quality support available anywhere. There is no other support system that I am aware of (and I have been in the business 20 years) that is as responsive and well trained as yours!”
Sam Burrow, Perkin-Elmer, November 5, 2003


“I just wanted to drop you a quick note to let you know how happy we have been with the technical support Beechglen has provided us. I have to admit, I was very hesitant to change our support from HP. But now, I think it was the best move I ever made. Every time I have to call for support, I get immediate assistance with no run around.”
Tim Anderson, Durham Herald Company, July 29, 2003


“Kudos to Beechglen for rapid response this morning around "O-Dark-Thirty"! Kudos to Beechglen for analysis and thoughts! I'm loving this kind of support! And I learned a couple of things also.”
Paul Wood, Blue Cross Blue Shield of Tennessee, June 12, 2003


“Beechglen was contacted by another company first called to work on my HP server to replace a bad disk; it turned out to be two bad disks, resulting stale mirroring. The hardware support tech called Beechglen for support recovering the mirroring. I asked to be conferenced on the calls, enabling me to ask questions and work directly with them. Not only was he able to confidently resolve the problems I had, but also was immediate and responsive to a couple of follow-up questions I had via email. I don't know the politically correct way to put this, so suffice to say that if I ever have need of HP support such as this in the future, I would hope to be fortunate enough to work with Beechglen again.”
Jim Keely, AT&T, April 23, 2003


“Thank you so much. I just have to say, that you guys are great. You are always so quick to respond and thorough.”
Kristina M Opper, Fort Wayne Newspapers, April 10, 2003


“We use Beechglen for our software support. They are much better than support from HP and much cheaper. They have a saying: "anybody can call about anything anytime." This is absolutely the truth. They also provide a monthly report on the performance of your system and other related news and information. Choosing Beechglen is a guaranteed success story.”
Dan Buckland, Hickory Farms, April 08, 2003


“Hey Gang!!! Thanks for all the help today!!!! You are HEROES!!”
Dave Vogt, Miller Compressing, January 21, 2003


Seldom does one receive such a concise and clear response. Thanks! Your team is red hot!”
Paul Wood, Blue Cross Blue Shield of Tennessee, January 21, 2003


 
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Copyright © 2006 Beechglen Development Inc.
Last modified: 01/17/2008